Shoe Cleaning FAQs
Answers to common questions about The Kicker Mitt™, Lemon Shoe Goo, the Full Cleaning Kit, UK delivery and product care.
Shipping & Delivery
Do you offer tracked UK delivery?
Yes. Royal Mail Tracked 48® is available for UK orders at checkout.
How long does Royal Mail Tracked 48® take?
Royal Mail aims to deliver Tracked 48® items in 2–3 working days after dispatch. Delivery aims can vary by postcode and are not guaranteed. The delivery option, charge and estimate available for your order are shown at checkout.
Do you ship internationally?
We currently offer delivery within the UK.
Using The Kicker Mitt™
Is The Kicker Mitt™ reusable?
Yes. Rinse the mitt after use and allow it to dry thoroughly before storing it.
What footwear can I use it on?
The Kicker Mitt™ is intended for many common trainers, shoes and boots. Footwear materials and finishes vary, so test a small hidden area first on delicate, coloured or premium materials and follow the manufacturer’s care guidance.
Do I need to use Shoe Goo with the mitt?
The mitt can be paired with a suitable footwear cleaner. Our 100ml Lemon Shoe Goo is designed to work as part of the Kicker Mitt cleaning routine.
How do I use the Full Cleaning Kit?
- Apply a small amount of Shoe Goo to The Kicker Mitt™.
- Add a little water.
- Gently work over the dirty area using circular motions.
- Wipe away excess moisture and dirt with the microfibre towel.
- Leave footwear to air dry naturally.
Shoe Goo & Towel
How much Shoe Goo is included?
The Lemon Shoe Goo bottle contains 100ml.
Is the Shoe Goo scented?
Yes. It has a fresh lemon scent.
What size is the microfibre towel?
The Kicker Mitt™ microfibre drying towel is 30 × 30cm.
Orders & Returns
What if I need to return an order?
Return eligibility, timeframes and instructions are set out in our Returns & Refunds Policy.
What if my order arrives damaged?
Email info@thekickermitt.co with your order number, a short description of the issue and photographs where relevant so we can review it.
Need More Help?
Email info@thekickermitt.co or visit our contact page.