Privacy policy
PRIVACY POLICY — THE KICKER MITT CO
Last updated: 22 August 2026
This Privacy Policy explains how The Kicker Mitt Co (“we”, “us” or “our”) collects, uses, stores and shares personal information when you visit thekickermitt.co, contact us or purchase from our online store.
The Kicker Mitt Co is the trading name of William Houston.
CONTACT DETAILS
Trading name: The Kicker Mitt Co is the trading name of William Houston.
Email: info@thekickermitt.co
Correspondence address:
Office 6901
321–323 High Road
Chadwell Heath
Essex
RM6 6AX
United Kingdom
1. INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect:
• Your name
• Billing and delivery address
• Email address
• Telephone number where provided
• Order and transaction information
• Products purchased or viewed
• Customer-service messages and enquiries
• Device and browser information
• IP address
• Website usage and interaction information
• Cookie and similar technology information
• Marketing preferences
Payment information is processed securely by our payment providers. We do not receive or store your complete payment-card details.
2. HOW WE COLLECT INFORMATION
We collect personal information:
• directly from you when you place an order, contact us, create an account or provide information through our website;
• automatically when you use our website through cookies and similar technologies; and
• from service providers that help us operate the store, process orders, analyse website activity, prevent fraud or provide advertising and marketing services.
3. HOW WE USE YOUR INFORMATION
We may use your personal information to:
• process and fulfil your orders;
• take and manage payments;
• arrange delivery;
• provide order and tracking information;
• communicate with you about an order;
• respond to questions, returns, complaints or customer-service requests;
• maintain and improve our website and services;
• detect and prevent fraud, misuse and security incidents;
• maintain business, tax and accounting records;
• comply with legal obligations;
• measure website performance and customer behaviour; and
• provide marketing or advertising where permitted by law and in accordance with your preferences.
4. OUR LAWFUL BASES FOR PROCESSING
Under UK data-protection law, we rely on one or more lawful bases depending on how your information is being used.
Contract
We process information where it is necessary to fulfil an order or take steps requested by you before entering into a contract.
Legal obligation
We process information where required to comply with legal, tax, accounting or regulatory obligations.
Legitimate interests
We may process information where reasonably necessary for the operation and protection of our business, including customer service, fraud prevention, website improvement and business administration, provided those interests do not override your rights.
Consent
Where required, we rely on your consent for certain marketing, advertising, analytics or non-essential cookie activities. You can withdraw consent at any time.
5. WHO WE SHARE INFORMATION WITH
We only share personal information where reasonably necessary to operate our business or fulfil our obligations.
This may include:
• Shopify, which provides our ecommerce platform;
• payment-processing providers;
• delivery and logistics providers;
• email and customer-service providers;
• website hosting, security and technical providers;
• analytics providers;
• advertising and marketing providers where permitted;
• professional advisers such as accountants or legal advisers where necessary; and
• government authorities, regulators or law-enforcement bodies where legally required.
We do not sell your personal information.
6. SHOPIFY
Our online store is powered by Shopify.
Shopify processes certain personal information on our behalf to provide ecommerce, checkout, security, fraud-prevention and other store services.
Shopify may also process information in accordance with its own privacy practices.
7. COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies.
Some cookies are essential for functions such as:
• keeping items in your basket;
• checkout;
• security;
• customer-account functions; and
• remembering certain preferences.
We may also use analytics or advertising technologies to understand how the website is used and measure marketing performance.
Where consent is legally required, non-essential cookies will only be used in accordance with the choices you make through our cookie or privacy controls.
You can also manage cookies through your browser settings. Blocking certain cookies may affect how some parts of the website work.
8. MARKETING AND ADVERTISING
Where permitted by law, we may use information to send marketing communications or measure and improve advertising.
You can unsubscribe from email marketing at any time using the unsubscribe option in a marketing email or by contacting us at:
info@thekickermitt.co
Where our website provides cookie or privacy controls, you can also use those controls to manage applicable advertising and analytics preferences.
9. RETENTION OF PERSONAL INFORMATION
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
The length of time may depend on:
• whether you have an active order or customer relationship with us;
• our legal, tax and accounting obligations;
• fraud-prevention and security requirements;
• the need to resolve disputes or complaints; and
• whether you have requested deletion of information where deletion is legally available.
When information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.
10. INTERNATIONAL TRANSFERS
Some of the service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we and our service providers use appropriate safeguards where required by data-protection law.
11. SECURITY
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No method of electronic transmission or storage can be guaranteed to be completely secure.
12. YOUR DATA-PROTECTION RIGHTS
Depending on the circumstances, UK data-protection law may give you the right to:
• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information;
• request restriction of processing;
• object to certain processing;
• request transfer of information in a portable format;
• withdraw consent where processing is based on consent; and
• complain to the relevant data-protection regulator.
Some rights are subject to legal conditions and exceptions.
To exercise your rights, contact:
info@thekickermitt.co
13. COMPLAINTS
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
14. CHILDREN
Our website and products are not specifically directed at children and we do not knowingly collect personal information from children through our store.
15. THIRD-PARTY WEBSITES
Our website may contain links to websites operated by other organisations.
We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy information before providing them with personal data.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, services, legal obligations or data-processing practices.
The latest version will be published on this website with the updated date shown at the top.
17. CONTACT US
For any questions about this Privacy Policy or how we use your personal information, contact:
The Kicker Mitt Co
Email:
info@thekickermitt.co
Correspondence address:
Office 6901
321–323 High Road
Chadwell Heath
Essex
RM6 6AX
United Kingdom